Float cards can be shipped to most countries in the world.
Float cards cannot be shipped to destinations on the Blocked Countries List
Within Canada:
It takes approximately 5-10 business days for Float to send a physical card to destinations in Canada.
3-5 Business Days to process
1-5 Business Days to ship to you
United States:
It takes approximately 5-15 business days to receive a physical card in the United States.
3-5 Business Days to process
5-10 Business Days to ship to you
Anywhere else:
It takes approximately 5-15 business days to receive a physical card outside of Canada and the United States.
3-5 Business Days to process
5-10 Business Days to ship to you
When a physical card is created, it will have the status "Issued" on the Cards page in Float. Once the card has shipped, the status will update to "Shipped".
If you are waiting for your team to start spending, consider using a virtual card, which works immediately upon funding your account!
Card Didn't Arrive When Expected
If your card hasn't arrived after the expected timeframes listed above, please reach out to our support team to report a missing card and request a replacement with following information ready:
1. Card owner's name and email
2. Complete shipping address
- Full name
- Phone number
- Street address
- Unit or apartment number
- City and province
- Postal code
- Indicate if it’s a residential or business address
3. Card Ordered Date
Knowing when the card was ordered helps us check where it is in the shipping process.
Once we get your details, our team will follow up quickly and send a replacement if needed.