Expiring Float Cards

Some older Float cards are approaching expiration in 2026. Due to changes in our issuance model, these cards can't be directly reissued with the same card number. Brand new cards will need to be issued and expiring cards will need to be cancelled. This process will happen automatically at the expiration date or you can control the timing by proactively cancelling and creating new cards.

Note: once cards expire, all transactions on them will decline.

This guide will help you ensure payments for recurring expenses continue seamlessly and avoid unnecessary declines. 

Expiring Virtual Cards

Your existing virtual card will expire on the last day of the expiration month. 

It will be automatically deactivated and replaced with a new virtual card. 

The new virtual card will:

• Have a different card number, CVV and expiration date from the expired card
• Become active immediately
• Have the same configurations as the expired card, including submission policies, limits and automation
• Be automatically reflected in digital wallets where the expired card was active
• Reflect the transaction history of the expired card

The new virtual card will not: 

• Retain the card number, CVV or expiration date from the expired card
• Be automatically updated where it is saved as a payment method for your vendors or subscriptions

Important: If you have used this virtual card for any e-commerce wallets or subscriptions, you'll need to update them to the new card details on the merchant website. 

Expiring Physical Cards

A new physical card will be shipped to you. When you receive it, activate it from activate.floatfinancial.com and destroy your old card. 

If not already cancelled, the existing physical card will expire on the last day of the expiration month, and subsequent transactions will be declined. 

The new physical card will:

• Have a different card number, CVV and expiration date from the expired card
• Have the same configurations as the expired card, including submission policies, limits and automation
• Be automatically reflected in digital wallets where the expired card was active
• Reflect the transaction history of the expired card

The new physical card will not: 

• Retain the card number, CVV or expiration date from the expired card
• Be automatically updated where it is saved as a payment method for your vendors or subscriptions

Important: If you have used this physical card for any e-commerce wallets or subscriptions, you'll need to update this to the new card details on the merchant website. 

Proactively Replacing Expiring Physical CAD Cards

Optionally, you can replace an expiring physical CAD card in advance of its expiration date. This process can be performed by Float Administrators by following the steps below:

1. Navigate to Cards > Filter for physical cards, CAD currency and the spender 
2. To the right of the card, click the three vertical dots > Select "Renew Now"
3. Enter the shipping information > Click "Renew Card"
4. The replacement card has been ordered, and the card owner will receive an email notification

Important Considerations:

• At this time, it's only possible to proactively renew physical CAD Cards
• The old card will remain active until the cardholder receives and activates the replacement card

Please ensure you edit your subscriptions to replicate the new expiry date and CVV, the old card will not work once the new one is activated.