Float cards that were created in 2021 are expiring this year. Due to changes in our issuance model, these cards can't be directly reissued with the same card number. Brand new cards will need to be issued with new card cards and expiring cards will need to be cancelled.
Note: once cards expire, all transactions on them will decline.
Follow the instructions provided as soon as possible to ensure payments for recurring expenses continue seamlessly and avoid unnecessary declines.
- Create a new card (Physical) or (Virtual) - This will allow you to move spend over to new cars before your existing one(s) expire.
- Set up card limits - Float cards are issued with a limit of $0. Until a limit is added, no spending will be possible on the card.
- Set card automations - If you wish to add any accounting automations to the card, go to Cards > Select Card > Scroll to Accounting Automations > Add relevant Descriptions, GL code, Accounting Vendor, Tax codes, and QBO Classes
- Add new cards to subscription payments - Save your new card details to recurring expenses associated with your expiring cards.
- Delete the expiring card - Once the new card has been set up and in the case of a physical card, it has been received, the last step will be to delete the expiring card
If you do not wish to create a new card to replace the expiring card, you can proceed with simply cancelling card.