Accounts Payable (AP) Payment Statuses and What They Mean – Float Help Centre

Float Bill Pay has five workflow stages that each bill progresses through, and every bill also has a Bill Status that tells you exactly what is happening with that bill at any moment. This article explains what each status means and the required action to process the bill to the next stage of the workflow. For details on each stage of the workflow, see: Bill Pay Workflow from "Draft" to "Paid".

Through every stage of the workflow, bills will have different statuses. See a summary of all bill statuses below:

Bill Status Table Summary
Status	What It Means	Next Action	Bill Location (Workflow stage)
Draft	Bill uploaded to Float but not submitted for approval. This is the only state a bill can be edited	Review and update the bill details and submit for approval	Drafts
Pending Approval	Bill submitted for approval and waiting for approver(s) action	Approver must approve or decline the bill	Approvals
Missing Payee Details	Vendor's payment details are missing	Add vendor payment details	Unpaid
Missing Payment Date	Payment date has not been selected	Choose a payment date	Unpaid
Authorization Required	Bill is scheduled but needs Admin to authorize funds release	Admin must authorize the release of funds	Payments
Withdrawal Pending	Payment scheduled for a future date and authorization has been given	No action	Payments
In Progress	Payment is processing	No action	Payments
Completed	Float has sent the payment to the vendor's bank	No action. Can send payment confirmation to vendor	Payments
Marked as Paid	The bill was manually marked as paid in Float	No action	All Bills
Reversed	Payment failed and the funds have been returned	Review the reason for the failed payment	Payments
Cancelled	Payment was cancelled by Float	Reach out to Float at support@floatfinancial.com	Payments

Bill Statuses Explained:

Draft

In this state, you can:

Review and edit bill details (vendor, GL Codes, tax codes, etc.)
Select or change the Approval Policy
Set or change the funding source
Submit the bill for approval

Pending Approval

Approvers can:

Review the bill's details
Approve the bill, moving it to the "Unpaid" tab
Decline the bill, sending it back to "Drafts" for revisions

Missing Payee Details

You can add a vendor's payment details in two ways:

Select "Manage Vendors" > Select the vendor and add all of the payment details > Save
Open a bill and select the "Add Payment Information" button for the vendor > Add the payment details > Save

For more details, see: Managing Vendors and their Payment Details for Bill Pay

Missing Payment Date

You can schedule a payment date for an invoice.

Schedule payment for a single bill:
1. Navigate to the Bill Pay page > Go to the "Unpaid" tab
2. Open the bill
3. Select the "Set Payment Date" button
4. Once a payment date is set, the bill will automatically move to the "Payments" tab
Schedule batch payment for multiple bills:
1. Navigate to the Bill Pay page > Go to the "Unpaid" tab
2. Use the checkboxes to select multiple bills
3. A toolbar will appear at the bottom
4. Select the "Set Payment Date" button
5. Once a payment date is set, the selected bills will move to the "Payments" tab and be processed together in one batch withdrawal

For more details, see: How to Schedule, Reschedule & Unschedule Bill Payments

Authorization Required

An Administrator needs to authorize the release of funds for the payment to begin processing on the scheduled date.

To do so:

Navigate to the Bill Pay page
Go to the "Payments" tab
Use the checkboxes to select one or more scheduled bills
Select the "Authorize" button to authorize the release of funds

For more details, see: Authorizing Funds Release for Bill Payments

Withdrawal Pending

The payment has been scheduled for a future date and will begin processing on this date.

In Progress

The payment has begun processing. When a payment is processing, it refers to the time it takes for the payment to be sent to the receiving bank from Float.

For same-day payment processing, the payment must be scheduled before the daily cutoff time. If the payment is scheduled after the cutoff time, processing will begin on the next business day.

Funding Source	Cutoff Time (business days)	When Payment Will Begin Processing*		Float Processing Time**	Receiving Bank Processing Time***
Funding Source	Cutoff Time (business days)	If scheduled before cutoff	If scheduled after cutoff	Float Processing Time**	Receiving Bank Processing Time***
Float Cash Balance	12:00 pm ET	Same business day	Next business day	1-2 business days	Up to 1-3 business days
Connected Bank Account	5:00 pm ET	Same business day	Next business day	3-5 business days	Up to 1-3 business days

For more details, see: Bill Payment Processing Times and Cutoffs

Completed

When a bill payment shows as "Completed" in Float, this indicates that Float has successfully sent the payment to the vendor's bank - not that the vendor has received the funds in their account.

After Float sends the payment, the vendor's bank may apply additional processing time before depositing the funds into the recipients account. This processing time varies depending on the receiving bank and can take up to 1-3 business days.

For more details, see: Bill Payment Processing Times and Cutoffs

If it has been over 5 business days, the vendor still hasn't received the funds, and the bill status is still showing as "Complete" in Float, please reach out to Support@floatfinancial.com.

Marked as Paid

The bill was manually marked as paid in Float. For more details, see: Marking Bills as Paid or Unpaid

Reversed

The payment was unsuccessful, and the funds have been returned to your funding source. Review the reason for the failure and make the necessary changes before resubmitting the reversed payment.

For more details, see: Handling Reversed / Cancelled Bill Payments

Cancelled

The payment was cancelled by Float. For details as to why, please reach out to Support@floatfinancial.com.