To further enhance the security of sensitive information and protect access to your Float account, users must pass an authentication challenge when modifying values on their user profile, such as their phone number.
Float users can modify their own phone number from Settings > Profile > Edit. Administrators can also edit other user's phone numbers from the Users page.
Authenticating to enable user profile edits
Upon clicking "Edit" on a user profile, the logged-in user will be presented with the message: "Security Code Required. This operation requires elevated access mode, please select how you would like to receive a one-time security code".
Presently, the security code can only be sent to the email address to associated with the logged-in user's Float user profile.
- Click "Send Security Code" to receive a code via email.
- You will receive an email with the subject line "Elevated Access Request" including a 6-digit code
- Enter the code you received > click "Proceed"