To receive direct Reimbursement payouts from Float, Spenders first need to have their bank details for payout configured. Spenders will be able to add (or edit) their own banking information. Administrators can initially add another user's banking information but cannot view or edit details later, any updates must be done by the Spender.
Adding Your Own Bank Account Information
Employees can connect their bank account through Plaid or by configuring the connection directly.
From the Float Website
- Log-in to app.floatfinancial.com
- Navigate to Settings > Profile
- Sign into your bank via Plaid to instantly connect your account, or choose Manually Connect Account to enter your banking details.
From the Float Mobile App
- Select your initials in the upper left corner of the screen to open the Settings menu
- Navigate to "Payout Details"
- Manually enter your banking details or select "Connect with Plaid" to search for your bank.
Adding a Spender's Banking Information as an Administrator
- Log-in to app.floatfinancial.com
- Choose "Users" from the left sidebar and click a user.
- Under "Connect Bank", click "Edit".
- A verification code will be sent to your email address with the subject line "Elevated Access Request". See: Additional Authentication for changing user profile details
- Enter the verification code.
- Enter the institution, transit, and account numbers, then click Connect Account. Currently only Canadian accounts are supported for Reimbursement payments.
Note: No user (including Administrators) can view or edit another user's already-added banking information. After an Administrator adds a Spender's banking information, it can only be edited by the Spender themselves.