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Float Pricing and Plans

  • Updated

Float offers pricing plans based on your company’s needs and stage of growth. Your plan determines which features, controls, and usage-based fees apply to your business.

This guide covers what Float plans are available, how billing works, how to upgrade or downgrade your plan, and where to find billing details and invoices.

 

Guide Overview

Available Float Plans

Managing your Float Plan

Plan fees and payment timing

Frequently Asked Questions (FAQs)

 

Available Float Plans

Float offers three pricing plans:

  •  Essential - $0/user/month (i.e. Free!)
    • Basics for controlling spend, making payments, and automating month-end
  •  Professional - Starting at $100/month, including 10 active users 
    • Advanced customization, controls, and credit to grow and scale
    • Active user pricing (so you only pay for employees who actually use the platform)
    • Additional active users beyond 10 are billed at $10 per user per month.
  •  Enterprise - Custom pricing
    • Dedicated support and custom solutions to operate efficiently

Float’s plans include the software features you need to simplify your team's spending. For a detailed pricing comparison, check out our Pricing page.

 

Managing your Float Plan

Float plans are built to scale with your business. As your business grows, you may need more control, customization, support, or financial flexibility.

 

When to update your Float plan

You may want to update your plan when your business needs support in the following areas:

  • Level of control and customization
    • Float plans scale with the level of control and customization required (i.e. more flexible Policies and card controls) and include advanced features to manage spend in real-time
  • Support and Success
    • Float plans scale with the implementation and support requirements of the business (i.e. larger businesses need more white-glove support to migrate to Float vs. self-serve options for smaller companies)
  • Financial Flexibility
    • Float plans scale with the financial flexibility required by the business (i.e. larger businesses need fast underwriting, higher limits, and greater access to credit)

 

Upgrading your Float Plan

The Primary Administrator and Administrators have the ability to upgrade the Pricing Plan in Float.

To upgrade from Essential to Professional:

  1. Log in to app.floatfinancial.com as an Administrator
  2. Go to the Settings page, from the left navigation panel
  3. Navigate to Billing > Manage Plan
  4. Select "Upgrade to Professional"

 

Downgrading your Float Plan

The Primary Administrator and Administrators can downgrade plans at any time.

To downgrade from Professional to Essential:

  1. Log in to app.floatfinancial.com as an Administrator
  2. Go to the Settings page, from the left navigation panel
  3. Navigate to Billing > Manage Plan
  4. Select "Downgrade to Essentials"

 

Plan Fees and Payment Timing

How and when you are charged depends on your Float plan and account setup.

  • Essential
    • Float’s Essential plan is free! Meaning you will not be charged any subscription fees.
  • Professional
    • Your monthly fee will be taken directly from your Float balance on the first of each month.
    • If you upgrade mid-month, your prorated fee will be taken directly from your Float balance on the date of upgrade, and subsequent monthly fees will be taken from your Float balance on the first of each month.
    • You will see the charge on your monthly statement, and funds will be deducted automatically from your Float Balance. You can access your Float statement in Float from Transactions > Statement. View your Billing History from Settings > Billing.
  • Charge Customers on the Professional plan
    • Charge customers who are on the Professional plan will be charged on the first day of each month.
    • Float will charge your Cash balance (debit account). If you do not have enough funds in your Cash balance, Float will charge your Charge account (credit account).
  • Enterprise
    • Enterprise customers are on a custom contract with Float, coordinated via your Account Manager.

 

Frequently Asked Questions (FAQs)

 

How are "active" users defined? 

Spenders, managers, and AP clerks are active users for a given month if they have done any of the following within that month:

  • Spent on a card
  • Submitted a reimbursement, spend request, or bill pay invoice
  • Approved a reimbursement, spend request or bill pay invoice

Bookkeepers and Administrators are always counted as active users for billing purposes until they are deleted.

 

Is there a free trial of the Professional plan? 

Yes, all new customers can take advantage of a 90-day free trial on the Professional Plan. This will be automatically applied if you select the Professional Plan upon signup.

 

How are multi-entity business structures billed? 

If your organization uses multiple Float business instances (to reflect a parent company and its subsidiaries, or multiple branches or locations) each one is billed separately.

Each Float business (whether parent or subsidiary) can have its own plan and billing setup. Charges are based on the plan and usage specific to that individual instance.

If you're on Float’s Enterprise plan, custom pricing and multi-entity billing options are available. Contact your Float representative or email success@floatfinancial.com to learn more.

 

Where do I find billing details and invoices?

To find your monthly billing details:

  1. Log in to app.floatfinancial.com as an Administrator
  2. Go to the Settings page, from the left navigation panel
  3. Navigate to Billing > Manage Plan > Select "Preview Invoice"

 

Are there additional fees for Bill Pay and Reimbursements?

Yes. Creating and approving bills and reimbursement reports is free, but sending payments triggers per-transaction fees.

As of August 1, 2025, EFT and ACH payments no longer incur fees. EFT and ACH payments made prior to August 1, 2025 incurred a $1 per-transaction fee. 

Bill Pay Fees

  • EFT (CAD and USD): No Fee

  • ACH (USD): No Fee

  • Wire Transfers (CAD and USD): $20 CAD per payment

Reimbursement Payout Fees

  • EFT (CAD): No Fee

  • ACH (USD): No Fee

Invoicing for Fees

Your business will be invoiced on the 1st of each month for all Bill Pay and reimbursement payout fees from the previous month.

The invoiced amount will be automatically deducted from your pre-funded Float balance.

See the full details in Bill Payment Fees and Reimbursement Payout Fees.

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