Funding your business's Float balance enables spending on pre-funded Float cards, Bill Payments to vendors and Reimbursement payouts to your employees, as well as earning up to 4% interest. This guide will outline the key concepts to understand and steps to fund your business's Float balance.
Guide Overview:
Understanding Your Business's Spending Power
Funding from a Connected Bank Account
Understanding Your Business's Spending Power
Your business's cash balance (or credit limit for charge accounts) minus the total of any pending transactions represents your business's spending power (per currency). Administrators can view their business's per-currency spending power from Banking > Overview > Cash Accounts.
You must have sufficient business funds to successfully make transactions with Float cards.
If a transaction is attempted for an amount that is in excess of the business's available spending power - even if the card has sufficient available limit - the transaction will be declined with the error "Insufficient Business Funds".
If a card's limit is higher than the business's spending power, the Card page will display "Business Funds are lower than card's remaining limit" in place of the remaining limit amount.
If a card does not have an active recurring or temporary limit, it will show "$0.00 in Spending Power" on the Card page even if there are sufficient funds available in the business's Cash balance.
Ensure your Spenders are always able to use their cards (and earn up to 4% interest on your Float balance) by funding your Float account with Interac e-Transfer or a connected bank account and by configuring auto-topups!
Interac e-Transfer Funding
Interac e-Transfer allows you to add funds (CAD only) to your business's Float balance instantly*, so you can get funds where you need them right away. Securely transfer up to $25,000 CAD in the time it takes to send an email!
Simply register an email address to receive your e-Transfer payments from Accounts > Overview > Add Funds > Interac e-Transfer.
Once verified, all future e-Transfers you send to that address will be auto-deposited instantly* to your business's Float balance.
For detailed configuration instructions and more information, see: Funding Your Business' Float Balance with Interac e-Transfer.
Please note: You will need to connect a bank account to Float to complete the following:
Initiate a withdrawal
Load CAD funds in amounts greater than $25,000 CAD
Transfer USD funds
To automate your funding and/or transfer from a connected bank account
Funding from a Connected Bank Account
Top up your business's funding balance to increase your spending power and earn up to 4% interest by connecting a bank account to Float. See these guides for detailed connection instructions:
Connecting CAD Bank Accounts to Float
Connecting USD Bank Accounts to Float
How to Initiate a Top Up
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- Log in to app.floatfinancial.com
- Navigate to Accounts > Overview > Add Funds > Bank Transfer
- Input the amount, the account you're pulling from, the account it's going to (Cash or Charge), and a comment
- Click Continue
Funds will be added to your business's Float balance when they are received, according to the timelines outlined below.
Funding via EFT, Wire or ACH
You can also fund your business's CAD or USD cash account balance by sending an EFT, Wire or ACH payment from your bank. See: Using Float Business Accounts to Receive Payments.
Your bank's processing timelines apply when funding Float with these methods.
Funding Top-Up Timelines
Interac e-Transfer
Interac e-Transfers to your business's Float balance arrive right away - in the time it takes to send an email.
*The funds will be recognized in your business's Float balance immediately upon receipt. Usually, this is nearly instantaneously, but banks sometimes hold the first large transfer to a new email address for approval (typically for up to an hour).
From Connected Bank Account
Transfers from a connected bank account follow standard EFT rails in Canada and can take 3 or more business days to complete.
You may notice a debit authorization in your bank account within 1-2 business days. This indicates that the transfer has been approved and initiated (and likely batched) by your bank. Subsequently, the transfer will be received and routed by Float's receiving bank and deposited into Float. The funds will be added to your account as soon as they are received by Float.
Canada's banking system currently lacks Real-Time Rail payment systems and open banking. This prevents payment processing from operating 24/7, leading to longer transfer timelines.
The estimated transfer completion dates shown on Banking > Overview are an accurate representation of the completion date unless an unforeseen event occurs. In such an event, the Primary Administrator of your business's Float account will receive a notification advising of the failure.
Read more here: How long does a top-up take to complete?
Fast Funding
Fast Funding enables 1-business-day transfers from a connected bank account for customers who qualify after an approval process.
To find out if your business qualifies and start the enrolment process, contact support@floatfinancial.com.
For more information, see: Fast Funding: Accelerated one-business-day transfers to your Float balance
Cancelling a Funding Transfer
Transfers from your connected bank account can be cancelled within a very brief window before several daily cut-off times. If you would like to attempt to cancel a recently initiated transfer, please contact our Support Team via support@floatfinancial.com.
Interac e-Transfers are deposited instantly and cannot be reversed.