A virtual or physical card will show "$0.00 Spending Power" when the card does not have an active temporary or recurring limit on it.
If the card was created/requested without a limit, the default limit will be $0 and the card's spending power will be $0, even if the business's Cash (or Charge) account is funded and has an available balance.
How can I Resolve This?
If you are a Spender or Manager:
Only Administrators can directly set or edit card limits on existing cards. As a Spender or Manager, you can submit a spend request for a Temporary or Recurring limit on your card.
To do so:
- Log in to app.floatfinancial.com or the Float mobile app
- Select "Request Spend" or tap the "+" icon in the mobile app.
- Select "Request New Card or Limit" > Select "Increase existing card limit" > From the drop-down menu, select one of your cards
- Under "Limits", fill out the details to add either a recurring or a temporary limit
- Select "Submit Request"
- The request will be sent for approval according to your business's policies
- Once approved, this limit will immediately become active on your card
For more details, see: Spend Requests for New Cards or Limits
If you are an Administrator:
As an Administrator, you can either create or edit the limits on existing virtual and physical cards.
How to Create a New Limit for an Existing Card:
- Navigate to Cards > Use filters to locate the card
- To the right of the card, select "Add Limit" > Select "Temporary Limit" or "Recurring Limit"
- Enter the limit details > Select "Apply Limit"
How to Edit Existing Limits on Cards:
- Log in to Float as an Administrator
- Navigate to Cards > Use the filters to find the card > Select the card
- Under Limits > Click the limit name or amount that you want to edit (Recurring or Temporary)
- Input the new limit details > Click Submit
For more details, see: Setting/Editing Limits on Float Cards