At Float, we are committed to protecting your personal information and upholding your data rights. Depending on your jurisdiction, you may have the right to request access to your data, request its deletion, or request corrections to inaccurate information. This guide explains how to submit such requests.
How to Submit a Request
Contact us at privacy@floatfinancial.com with the subject line:
In your email, please include:
- Your full name
- The email address associated with your Float account
- A description of the request
- Any supporting information (e.g., what data you'd like corrected or deleted)
What to Expect
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Verification: We may request additional information to verify your identity before processing your request.
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Timeframe: We aim to respond to all valid requests within 30 days. For complex requests, this may be extended by an additional 30 days, and we will notify you accordingly.
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Limitations: Some requests may be denied if we are required by law to retain certain data or if deletion would impact our ability to provide you with services.
Contact Us
If you have any questions or concerns about your data or this process, please reach out to our Privacy Team at privacy@floatfinancial.com.
We are here to help you manage your data with confidence and transparency.