To find details about the merchant associated to your card transactions, please follow the steps outlined below:
- Navigate to app.floatfinancial.com
- Select "Transactions" > search for the Transaction that you require Merchant details for
- Select the merchant name under the "Merchant" column
- Review "Merchant Info" which displays in a pop up window on the right side of the screen.
What Information is Listed for Merchant Details?
Merchant Name: The name of the merchant shown on Float
Raw Name: The name of the merchant directly from the Card Network
Merchant ID: The ID associated to the merchant on the Visa/Mastercard Card Network
Merchant Category: The category that the merchant falls under based on their MCC
Please note that not all merchants will have the following address details listed. Address information that is available from the Card Network will be categorized as followed:
Merchant Country:
Merchant City:
Merchant Province/State:
Merchant Postal/Zip Code:
If you do not recognize the merchant details from an unknown transaction, please pause your Float card and review our help centre article here: Disputing a charge on your Float card.