Float makes it easy to confirm when a bill has been paid and to share those confirmations with your recipients.
Guide Overview
How to View Payment Confirmations
Sending Payment Confirmations to Recipients
How to View Payment Confirmations
Navigate to Bill Pay
Go to the All Bills tab
Find the bill using the payment date, recipient name, or currency
Click the ellipses next to the bill
Choose "Download Payment Confirmation (PDF)"
Sending Payment Confirmation to Recipients
How to Send Payment Confirmation from the Bill Pay page:
Navigate to Bill Pay
Go to the All Bills tab
Find the bill using the payment date, recipient name, or currency
Click the ellipses next to the bill
Choose "Share Payment Confirmation"
Choosing this option opens a live, shareable confirmation page in a new tab. The shared link expires 365 days after the payment is completed. The payment status updates in real time while the payment is in progress.
How to Send Payment Confirmation from the Payments page:
- Navigate to Payments
- Go to the Complete or All Payments tabs
- Find the bill using the payment date, recipient name, or currency
- Click the ellipses next to the bill
- Click "Share Payment Confirmation"
Automatically Send Payment Confirmations to Recipients
Option 1: From a bill
Open any bill in the Drafts tab of the Bill Pay page
Click on the "View payment details" below the recipient's name
Scroll to the Payment Confirmations section
Toggle ON and enter the recipient's email address
Click Save
Option 2: From recipient settings
Go to Bill Pay > Select "Manage Recipients"
Select a recipient
Scroll to the Payment Confirmations section
Toggle ON and enter the recipient's email address
Click Save
Once enabled, recipients will automatically receive a confirmation email after funds release approval has been given for the invoice. There will be a tracking link included, which the recipient can use to track the progress of the payment.
What Recipients See
When a payment is made through Float, recipients can see:
- Your legal business name (as listed on your Float account)
- The invoice number tied to the bill
- A unique reference number (if supported by their bank)
These details help recipients identify the payment and reconcile it with their records.