Security, Compliance and Fraud

Security

• How are my funds protected?

Disputes & Fraud

• Disputing a charge on your Float card
• Dispute Resolution Process at Float
• Understanding the difference between Pending and Posted charges
• Validity of Disputes: Understanding What Constitutes an Invalid Dispute

Single Sign-ON (SAML)

• Using Google as an Identity Provider for SAML SSO to Float
• Configuring SAML Single Sign-On (SSO) to Float
• Setting up SAML-SSO with Microsoft Azure
• Using Okta as an Identity Provider for SAML SSO to Float

Compliance

• Prohibited List for CAD and USD Card Programs
• Bill Pay Acceptable Use Policy
• Prohibited List for Yield and Reimbursement Program
• FATCA-CRS RC519 Form Collection
• FATCA-CRS RC519 Form Collection Frequently-Asked Questions (FAQ)

Multi-factor Authentication

• Resetting Multi-Factor Authentication (MFA)
• Setting up Multi-Factor Authentication
• Additional Authentication for changing user profile details
• Additional Authentication for viewing card details