Accounts Page Overview

To access the Accounts page, navigate to Banking in the left sidebar.

This guide will walk you through all of the details on this page, ensuring you understand how to use the key functions.

For more information on Accounts, please visit our Accounts Page FAQ.

1. Cash Accounts: Your CAD and USD cash accounts and the available balance you have to spend. See below for what you can view by opening the drop-down in each cash account:
   
   • Available account balance and pending card transactions
   • Connected CAD and USD bank accounts (i.e., funding sources)
   • Interac e-Transfer button (CAD only - see below for more information)
   • Fast Funding and Auto-Topup management (see below for more information)
     
     
2. Interac e-Transfer (CAD Only): Register your Interac e-Transfer email to send instant e-Transfers up to $25,000 CAD
   
   
3. Manage Auto-Topup: Setup or manage your auto-topup rules to initiate a transfer when your cash balance falls below a certain threshold
   
   
4. Fast Funding: Click "Learn More" if you're not on fast funding to see if you are eligible for one-day transfers. If you are already approved for Fast Funding, it will say "On" in green
   
   
5. Rewards: See how much you will earn in Interest and Cashback for the month. Hovering over "4% Interest" at the top of the Cash Account drop-down provides more details on how your interest is calculated
   • You will receive 1% on all spend beyond $25,000 for a given month. For more details on Cashback, please review our Help Centre article by clicking HERE 
   • For more details on earning 4% Yield, please review our Help Centre article by clicking HERE
6. Add Funds: Initiate top-ups from your connected bank or through Interac e-Transfer (CAD only) to fund your cash accounts 
   
   
7. Transfer Funds: Transfer funds between your Cash and Charge accounts
   • Please note that this feature is only available to Charge customers at this time. Transfers can only be initiated from your Cash to Charge account. For detailed instructions on how to transfer funds, please visit this help centre guide: Moving Funds in Cash & Charge Accounts 
     
     
8. Withdraw Funds: Initiate a withdrawal of funds from your cash accounts bank to your bank account
   
   
9. Charge Account: This is only available if you are a Charge customer.
   • Cash account customers can sign up for our Charge program and if approved, will have access to both Cash and Credit accounts. 
   • Opening the drop-down of your charge accounts shows you the following:
     • Available balance to spend, your credit limit, and pending card transactions
     • Your connected bank accounts
     • Repayment and auto-paydown options (see below for more information)
       
       
10. Repayment Options (Charge only): Money spent using charge cards is automatically repaid at the end of your cycle
    • You can choose to pay down your credit charges from your connected bank accounts or your cash account
    • Please note that if you select your cash account for repayment and there's not enough cash balance to cover the payment, we will automatically draw the payment amount from your connected bank account.
      
      
11. Auto-Paydown (Charge only): Set up automatic transfers from either your cash accounts or your connected bank accounts when your available balance falls below a specified threshold
    
    
12. Statements: Access your monthly statements by clicking this button

For more information on our Charge program, including eligibility requirements, please visit these help centre articles below:

How can my organization qualify and apply for Float Charge?

Float Charge and Credit Limits