Reimbursements - Handling NSF (Not Sufficient Funds)

Don’t worry when a payment has failed due to insufficient funds. Follow the steps outlined in this article to resolve the issue promptly.

1. Administrators will receive a notification from Float indicating that there are insufficient funds to process a scheduled reimbursement payment.
2. Verify Account Balance of your Float account to confirm that insufficient funds are causing the issue.
3. Top-up your Float balance to ensure your account has enough funds to cover the report.
   Note: Refer to this article on How does funding work?
4. After topping up your account, you can reschedule the failed payment. Navigate to the Payments Tab, select the reimbursement that failed, and reschedule the payment.
   
   
   
   
5. Once the new payment date is scheduled, the reimbursement will need to be re-authorized on the newly selected date.

Note: Click here for more information on Authorizing Funds Release